My child’s prebooked care day falls on a day that Solidoe is closed. Do I get exchange credit for this?
Solidoe is closed on national holidays. If one of your care days falls on any of these days, credit is automatically accrued. You will receive this credit afterwards. You cannot use it before the relevant public holiday.
In addition to national holidays, Solidoe is closed on the Friday after Ascension Day. You will also accrue exchange credit for this day afterwards.